The Communications Division of the Warren Township Police Department is comprised of 5 full time communications officers. All possess 9-1-1 and emergency medical dispatch certifications, as well as other required training needed to perform their duties. Warren Township is a public safety answering point, or “P.S.A.P”. This means our residents landline 9-1-1 calls come directly into our dispatch center, not to an out of town regional center. Our center is staffed 7 days a week, 24 hours a day.
If you call 9-1-1 for an emergency, the communications personnel respectfully ask that you give the LOCATION of the incident as clearly as possible. The location information is most important to properly serve you and to provide proper assistance. The location of a landline 9-1-1 call does not always appear on our computer, or you may not be calling from the actual location. Most importantly, no location is received when a cellular 9-1-1 call is made to us.
One communications officer is assigned to each of the four patrol division squads. The 5th is assigned to steady week days, which is typically when the communications center is the busiest and needs more than one person to handle all calls. Retaining our own local dispatch gives us a unique knowledge of the town, including landmarks and area nicknames, which at times is used to better serve the residents and visitors of the township.